Q. What is your policy when it comes to refunds?
A. We abide by all policies set down by the QLD Office of Fair Trading. To see your rights and responsibilities, please click http://www.fairtrading.qld.gov.au/consumers.htm. For more information see Terms and Conditions.
Q. I need help in making my models look better, can Sunshine Coast Toys and Hobbies help me with this?
A. Yes we can. Just send us an e-mail (info@scth.com.au) with your questions. Sunshine Coast Modellers also meet here once a month where you can get together with other modellers and share ideas and pick up info from some of the best in the hobby.
Q. Do you provide assistance with other hobbies?
A. Yes. We can help you with train layouts, radio control, slot cars, architectural modelling, school/university assignments and many more.
Q. Do you do special orders for items not listed on the website?
A. Yes. E-mail us info@scth.com.au with your request. We will get back to you with price, availability and ETA. Special orders must be paid for upon order and once order has been placed by us cannot be cancelled.
Q. I don't have a credit card, how can I buy?
A. We also accept direct deposit into our bank account or money order. Simply e-mail us (info@scth.com.au) the products you wish to order and your name/shipping/contact details to arrange this.
Q. Do the prices listed on the site include Goods and Services Tax (GST)?
A. Yes all prices listed include GST of 10%
Q. What credit cards do you accept?
A. We take Visa and Mastercard. Unfortunately we do not accept American Express or Diners Club.
Social Clubs
When planning for your Christmas party, we can make your planning a little easier!
We at Sunshine Coast Toys and Hobbies would love to help in supplying the gifts for the children attending your Christmas party. If you are planning a Christmas party then consider the following:
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We will supply gifts to whatever value you want, no amount is too small.
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We will individually wrap and label all gifts FREE of charge.
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We will deliver FREE of charge wherever and whenever on the Sunshine Coast.
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We will accept faulty merchandise returns and exchanges with no dispute.
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You will be buying from a locally owned and operated business. A local Sunshine Coast toy store.
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For the months of November and December we donate a portion of all our sales to the Salvation Army, this means that a portion of the $ value of your purchase will be helping the less fortunate children on the Sunshine Coast and beyond this Christmas.
We currently supply to a large number of Social Clubs that have always been thrilled with the service and toys provided, so if we can be of any assistance please contact us.
What we require:- Your budget for each gift, full name and sex of each child/recipient, date required by and address to have them delivered to. We also need at least two weeks notice.
Easy! So let us take the hastle out of your next Social Club party. We have several years of experience catering for clubs of a half dozen to hundreds!
Hobby and Toy Shop Sunshine Coast
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